Standard-response reuse

Inquiries answered with an approved standard response.

MET-044QualityApprovedv1Module Medical informationFAFatima Al-Sayed

Current value

64%

Target 65%-1% vs target+1

Global2026-09Refreshed dailyDQ goodOwner Fatima Al-Sayed

History

Monthly values, Global scope · target 65

Business definition: Inquiries answered with an approved standard response.
Formula: Standard / all
Numerator: Standard responses
Denominator: Not applicable (count or median)
Unit: %
Scope: Global with drill-down by dimension; product scope where the record has a product
Dimensions: ProductRegionCountryPeriod
Data sources: Hub operational DB
Refresh frequency: Daily
Last refreshed: 15 Sept 2026, 06:00 UTC
Target: 65 %
Thresholds: Higher is better: warn < 55 bad < 45Values below the warn threshold show amber; below the bad threshold show red.
Inclusion criteria: Standard responses; records within the reporting period and the user's product and geography scope.
Exclusion criteria: Draft, cancelled and superseded records; records failing the completeness rules for this module.
Time window: Reporting period (default FY2026 YTD), monthly buckets
Effective date: 01 Jan 2026
Known limitations: None documented
Data-quality requirements: Source and refresh time recorded per value; current status Good

01 Jan 2026
v1 — Approved
Definition approved by the metric governance group; owner Fatima Al-Sayed.

No audit events

Audit events are written when a record is created, changed, approved, signed, exported or overridden.