Follow-up completion

Follow-up actions completed within 30 days.

MET-014QualityApprovedv1Module Field medicalJWJames Whitfield

Current value

84%

Target 85%-1% vs target-2

Global2026-09Refreshed dailyDQ goodOwner James Whitfield

History

Monthly values, Global scope · target 85

Business definition: Follow-up actions completed within 30 days.
Formula: Completed / all follow-ups
Numerator: Completed follow-ups
Denominator: Follow-ups due
Unit: %
Scope: Global with drill-down by dimension; product scope where the record has a product
Dimensions: ProductRegionCountryPeriod
Data sources: Hub operational DB
Refresh frequency: Daily
Last refreshed: 15 Sept 2026, 06:00 UTC
Target: 85 %
Thresholds: Higher is better: warn < 75 bad < 60Values below the warn threshold show amber; below the bad threshold show red.
Inclusion criteria: Completed follow-ups over follow-ups due; records within the reporting period and the user's product and geography scope.
Exclusion criteria: Draft, cancelled and superseded records; records failing the completeness rules for this module.
Time window: Reporting period (default FY2026 YTD), monthly buckets
Effective date: 01 Jan 2026
Known limitations: None documented
Data-quality requirements: Source and refresh time recorded per value; current status Good

01 Jan 2026
v1 — Approved
Definition approved by the metric governance group; owner James Whitfield.

No audit events

Audit events are written when a record is created, changed, approved, signed, exported or overridden.