- Business definition
- Open tasks and actions past their due date.
- Formula
count(dueDate < today ∧ status ∉ {Completed, Cancelled})- Numerator
- Overdue items
- Denominator
- Not applicable (count or median)
- Unit
- count
- Scope
- Global with drill-down by dimension; product scope where the record has a product
- Dimensions
- ProductRegionCountryPeriod
- Data sources
- Hub operational DB
- Refresh frequency
- Daily
- Last refreshed
- 15 Sept 2026, 06:00 UTC
- Target
- No target (monitoring metric)
- Thresholds
- Lower is better: warn > 5 bad > 10Values above the warn threshold show amber; above the bad threshold show red.
- Inclusion criteria
- Overdue items; records within the reporting period and the user's product and geography scope.
- Exclusion criteria
- Draft, cancelled and superseded records; records failing the completeness rules for this module.
- Time window
- Reporting period (default FY2026 YTD), monthly buckets
- Effective date
- 01 Jan 2026
- Known limitations
- None documented
- Data-quality requirements
- Source and refresh time recorded per value; current status Good