Aurelin · Atopic dermatitis
12-stage inquiry workflow (PRD §16). Advancing records an audit event.
Routine: 120 h target · Routine 120 h / Urgent 48 h / Critical 24 h
SLA hours
120
Elapsed
150 h
to response
Breached by
30 h
17 Aug 2026, 07:37 UTC
Received via Phone
Internal · Germany
17 Aug 2026, 07:37 UTC
Triage and assignment
Urgency Routine · assigned to MI Europe
22 Aug 2026, 07:37 UTC
SLA due (120 h)
23 Aug 2026, 13:37 UTC
Response sent
Custom response · quality review passed
Demo — drafts are not persisted
No audit events for this record
Create, update, approve and export events appear here with user, timestamp, previous and new values.
Data lineage: MI inquiry platform (IRMS, INT-05) · received 17 Aug 2026 · hourly sync.