Lumeva · Episodic migraine
12-stage inquiry workflow (PRD §16). Advancing records an audit event.
Routine: 120 h target · Routine 120 h / Urgent 48 h / Critical 24 h
SLA hours
120
Elapsed
31 h
to response
Remaining
89 h
02 Mar 2026, 15:04 UTC
Received via Phone
Payer · Italy
02 Mar 2026, 15:04 UTC
Triage and assignment
Urgency Routine · assigned to MI Europe
02 Mar 2026, 15:04 UTC
Escalated
Escalated for medical review
03 Mar 2026, 22:04 UTC
Response sent
Custom response · quality review passed
07 Mar 2026, 15:04 UTC
SLA due (120 h)
Demo — drafts are not persisted
No audit events for this record
Create, update, approve and export events appear here with user, timestamp, previous and new values.
Data lineage: MI inquiry platform (IRMS, INT-05) · received 02 Mar 2026 · hourly sync.