Lumeva · Episodic migraine
12-stage inquiry workflow (PRD §16). Advancing records an audit event.
Routine: 120 h target · Routine 120 h / Urgent 48 h / Critical 24 h
SLA hours
120
Elapsed
28 h
to response
Remaining
92 h
18 Jun 2026, 11:06 UTC
Received via Email
Payer · Brazil
18 Jun 2026, 11:06 UTC
Triage and assignment
Urgency Routine · assigned to MI APAC
19 Jun 2026, 15:06 UTC
Response sent
Standard response · quality review not required
23 Jun 2026, 11:06 UTC
SLA due (120 h)
Demo — drafts are not persisted
| Timestamp | Action | User | Field | Change | Reason | Source | Event |
|---|---|---|---|---|---|---|---|
| 07 Sept 2026, 08:37 UTC | Update | Luis Ortega | status | Draft → In progress | — | UI | AUD-002041 |
Data lineage: MI inquiry platform (IRMS, INT-05) · received 18 Jun 2026 · hourly sync.