Escalated inquiries over all inquiries.
No stored values
This metric has no history in the sample data.
No history
Values are stored once the metric is calculated on its refresh schedule.
Escalated / all01 Jan 2026
v1 — Approved
Definition approved by the metric governance group; owner Fatima Al-Sayed.
No audit events
Audit events are written when a record is created, changed, approved, signed, exported or overridden.